2. In the Incident Links section, click Add New. A pop-up window will open.
3. Select the appropriate incident from the Linked To Incident pick list.
4. Specify how the two incidents are related in the Link Type field (e.g., Common Suspect, Similar Description).
5. Indicate the date that the two incidents became associated with each other in the Link Effective Date field.
6. Type any additional information about the link in the Notes field.
7. Click OK.
8. Click Save, after which this link will be automatically cross-referenced in both Incident records under the Links tab.
To link all incidentsin the grid and then open Incident record to a case, follow the procedures described below:
1. Click Add to Case. A pop-up window will open.
2. Specify how the incidents are related to the case in the Link Type field (e.g., Common Person, Related Incidents).
3. Select the appropriate case from the Linked To Case pick list.
4. Indicate the date that the incidents became associated with the case in the Link Effective Date field.
5. Type any additional information about the link in the Notes field.
6. Click OK.
7. A confirmation message will notify that links were created successfully. Click OK. These links will be automatically cross-referenced in the linked Case record under the Links tab.
